Política de reembolso

GameThreads Return & Exchange Policy

At Gamethreads, we take pride in delivering unique, high-quality apparel made with passion and precision. As a smaller brand, every order means a lot to us—so we’ve created a fair and straightforward return and exchange policy to ensure a great experience for both sides.

Exchanges

We gladly accept exchanges for a different size or product within 7 days of delivery.

Items must be unworn, unwashed, and in original condition.
Exchanges are processed once we receive the returned item.
Buyer is responsible for return shipping; we cover the cost of sending the new item out.

To start an exchange, email us at support@weargamethreads.com with your order number and request.

Refunds

Refunds are available only for:

Damaged or defective items
Wrong item received

If there’s an issue with your order, please contact us within 7 days of delivery. We’ll either send a replacement or issue a refund to your original payment method once the issue is verified.

We do not offer refunds for:

Buyer’s remorse or sizing issues (we’re happy to do an exchange!)
Delays caused by shipping carriers

How to Return or Exchange

Email support@weargamethreads.com with your order number and reason for return or exchange. We'll send instructions and the return address.

Returns must be shipped back within 7 days of receiving instructions.

Important Notes

All items marked Final Sale are non-returnable and non-exchangeable.
We are not responsible for lost or stolen packages marked as delivered—please contact the carrier directly.
We recommend using a trackable shipping service for any returns.

Thanks for supporting a small business like ours. We're always here to make things right.